Kooltra strengthens Questrade’s foreign exchange infrastructure

Kooltra strengthens Questrade’s foreign exchange infrastructure, improving operational efficiency and enhancing customer experience

TORONTO, January 27, 2025 – Kooltra (www.kooltra.com), a fintech leader in foreign exchange (FX) automation is pleased to announce that it has partnered with Questrade (www.questrade.com) -- Canada's #1 rated* online brokerage -- to optimize its internal FX infrastructure and settlement processes. The partnership, which has proven invaluable to Questrade’s Trade Desk, Risk and Treasury teams, enables streamlined FX management and efficient settlements that translate to enhanced capabilities for customers.

‍Kooltra Powers Questrade’s FX and Settlement Infrastructure

With Kooltra's comprehensive FX automation platform, Questrade has enhanced its ability to manage internal FX flows, control risk, enhance compliance, and electronically communicate with liquidity providers. Integrated with Questrade’s wider infrastructure, Kooltra’s robust technology ensures that market exposure and settlements are managed and processed efficiently, reducing operational, market, and compliance risks to ensure that Questrade customers continue to benefit from best-in-class trading capabilities across Canadian and U.S. markets.

“In working with Kooltra, it is abundantly clear that they excel across all areas of their value proposition, delivering powerful, reliable, and far-reaching technology that is supported by a team with a deep understanding of the FX trading and cross-border payment space across multiple jurisdictions,” said Praneil Ladwa, Journey Leader, Grow My Wealth, Questrade.

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Supporting High-Volume FX Transactions for Questrade Clients

Beyond Questrade's internal operations, Kooltra’s platform also supports a select number of its institutional clients that process high volumes of daily FX transactions - a product of their large exposure to Canadian and U.S. equity markets. Kooltra enables these clients to execute trades via API connectivity and track their FX exposure intraday through Kooltra’s white-label portal.

“Kooltra’s state of the art technology paired with its industry expertise has enabled our teams to maximize our relationship as strategic partners, dramatically enhancing our capabilities, posture, and operational efficiency,” said Pedro Barrio, Senior Manager of Operational Efficiency and Readiness, Questrade.

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Expanding Collaboration

The undeniable success of Kooltra’s integration and optimization of Questrade’s FX infrastructure has resulted in an exploration of additional ways to leverage Kooltra’s technology platform to improve operational efficiency and customer experience across other areas of the business.

One such example is precious metals. Questrade’s unique offering allows customers to buy gold and silver from a network of dealers across Canada and hold the precious metals in their registered accounts. Questrade is exploring ways to leverage Kooltra’s technology to increase digitization and automation in their precious metals operations, which would result in immediate benefits for customers, partners, and internal teams alike, further cementing Questrade’s market-leader position in Canada.

“Working with the Questrade team has been a privilege. Their professionalism, customer focus, and drive for efficiency is closely aligned with our culture at Kooltra. As a result, our teams work incredibly well together. For Kooltra, this gives us an opportunity to continue to demonstrate the flexibility and high ROI that our technology can deliver to financial institutions globally.” - Adam Katz, CEO, Kooltra

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About Kooltra

Kooltra is a worldwide leader in end-to-end foreign exchange and global payments infrastructure. The Kooltra Platform empowers financial institutions with scalable technology that accelerates revenue growth, reduces operating costs, streamlines risk and compliance, and automates regulatory reporting.

By bringing employees and customers together on a single cloud-based platform, the digital experience is optimized. This results in streamlined customer onboarding, dealing, settlements, and multi-currency payments, with a transparent view of each department into the customer and transaction lifecycle. Bringing an entirely new approach to the foreign exchange technology stack, Kooltra is a SaaS company with deep domain knowledge supported by a world-class engineering team.

About Questrade

Questrade, Inc. (“Questrade”) is changing the Canadian financial services industry by leveraging technology to lower fees while providing a viable alternative to traditional financial investment options, thereby allowing Canadians to Keep More of their Money. As a leader and innovator in financial services, Questrade is a trusted ally that advocates for consumers, focused on improving value. With 25years of challenging the status quo as one of Canada's leading, non-bank online brokerages and over $50 billion in assets under administration, Questrade and its affiliates provide financial products and services, including securities and foreign currency investments. For more information, visit www.questrade.com or on Facebook and X (formerly Twitter) @Questrade. Questrade, Inc. is a registered investment dealer, a member of the Canadian Investment Regulatory Organization (CIRO), and a member of the Canadian Investor Protection Fund (CIPF). Questrade is a wholly owned subsidiary of Questrade Financial Group Inc.

*MoneySense2024